For decades, the dominant criterion for promoting or hiring leaders was simple: whoever delivered the most results got promoted. The top salesperson became commercial manager. The most productive engineer became technical coordinator. The most efficient analyst became supervisor.

The problem is that individual high-performance capability has little correlation with the ability to make an entire team perform. And it's precisely in this transition — from high-performance specialist to high-performance leader — that most organizations fail.

What changed in the definition of effective leadership

The 2025 workplace is fundamentally different from a decade ago. Distributed teams, hybrid models, high talent turnover, constant pressure for innovation and a generation of professionals who don't accept authoritarian leadership as the norm — all of this has redefined what it means to be a good leader.

The most comprehensive leadership study ever conducted — Google's Project Oxygen, which analyzed over 10,000 managers — reached a counterintuitive conclusion: deep technical knowledge was the least important criterion for a good manager. The eight most relevant factors were all behavioral: being a good coach, empowering the team, creating a psychologically safe environment, being productive and results-oriented, communicating well, supporting career development, having a clear vision, and having sufficient technical skills — in that order.

The 5 attributes of the leader that the most innovative companies seek

  1. Applied emotional intelligence: it's not about being empathetic in the abstract — it's about regulating one's own emotions under pressure, reading the team's emotional state and making difficult decisions without destroying the trust that was built.
  2. Ability to develop others: the leader who accumulates knowledge is a bottleneck. The one who distributes knowledge is a multiplier. The most innovative companies seek leaders who view developing their reports as a central part of their role.
  3. Decision-making under ambiguity: in high-change environments, the ability to decide with incomplete information — taking calculated risks and communicating the reasoning clearly — is more valuable than technical expertise.
  4. Systems thinking: seeing beyond one's own area. Understanding how team decisions impact other parts of the organization. Collaborating horizontally with peers rather than competing for resources or visibility.
  5. Proven adaptability: it's not enough to say you're adaptable — the track record must show it. Innovative companies seek leaders who have already navigated real transitions: industry change, organizational restructuring, strategy pivots, crisis management.

What companies still get wrong when hiring leaders

The most common mistake is hiring the leader based on their results history without investigating how those results were generated. A professional may have delivered exceptional numbers in a high-pressure, micromanagement environment — and reproduce exactly that model when taking on a leadership position.

"We hire the résumé. We fire the behavior."

How to identify transformational leaders in the interview

Questions that reveal the real profile are those that investigate behavioral patterns in specific situations:

  • "Tell me about a difficult leadership decision you made with insufficient information. What did you consider? How did you communicate it to the team?"
  • "Describe a situation where a direct report wasn't performing. What did you do? What was the outcome?"
  • "Tell me about the last time you changed your mind on an already-made decision due to pressure from someone on your team. What made you change?"
  • "Tell me about a period where you needed to deliver results with a team that didn't have the ideal resources or profile. How did you lead?"

The role of consultative recruitment in leadership hires

Leadership positions have a much higher cost of error than technical positions. A poorly hired leader doesn't just underperform — they contaminate the team, accelerate the departure of talented professionals and leave cultural scars that take years to heal.

At MyT, leadership processes invariably include: in-depth briefing with the board, structured behavioral assessment, competency-based interviews with questions calibrated to the level of the position, and reference validation with former leaders and former reports — not just with the references the candidate indicates.

Leadership Recruitment

Need to hire a leader who truly transforms?

MyT conducts leadership processes with behavioral methodology and deep cultural mapping — to guarantee the right hire the first time.

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Sources & References

  1. Google re:Work. Project Oxygen: What Makes a Great Manager? Available at: rework.withgoogle.com
  2. Goleman, Daniel. Emotional Intelligence. Bantam Books, 1995.
  3. Deloitte. Global Human Capital Trends Report. Deloitte Insights, 2024. Available at: deloitte.com
  4. Gallup. State of the Global Workplace Report. Gallup, 2024.
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